Support

You can find answers below or send us an email.

Contact us

Support, account deletion and personal data requests all come to this address.

Lusir’s developer: [Developer name]

Frequently asked questions

Can I use Lusir without an account?

Yes. You can use Lusir without an account, or sign in with Google if you prefer. Even without an account, an anonymous user ID is created on the server so that your favorites and discoveries stay yours. See the Privacy Policy for details.

Why does Lusir ask for my location?

Location is used to show where you are on the map, to display distances on cards, and for the “Near me” feature. The app explains this first, then your phone asks for permission. Your location is processed on your phone; it is not sent to Lusir and is not stored. You can turn it off in Profile → Settings → Location.

Because the map is provided by Google Maps, Google receives some data while providing the service. See the Privacy Policy for details.

How do I report a content error?

Use the “Report a problem” feature in the app. Your message reaches us together with the category, the place, the app version, your phone type and the language. Do not include personal information in your message.

How do I delete my account?

In the app, go to Profile → Account → “Delete account”. If you cannot access the app, follow the steps on the Account Deletion page.

Where are the photo credits?

Photo credits are shown on the place page. If you spot a mistake in a credit, please write to us.